RETURNS / EXCHANGE
RETURN POLICY
We want to keep things simple. If something isn't right with your order, here's what you need to know.
1. Contact us first
Before returning any item, please contact us at strngcoffeeco@gmail.com.
2. Returns within 15 days
Returns must be made within 15 days of receiving your order.
All items must be in their original, unworn and unused condition, with all tags attached and original packaging included. Items that do not meet these requirements will not be accepted.
3. Returns only — no exchanges
We do not offer exchanges. If you need a different size or item, simply return the original item and place a new order.
4. Send your return to
STRNG COFFEE CO.
53, De La Plage Beauchesne
St-Christophe d'Arthabaska, QC
G6R 0B7
Canada
Please include your name and order number with your return.
RETURNS WILL NOT BE ACCEPTED IF:
- The item has been worn, washed or altered
- The item has stains, wear marks or damage
- The item has odors such as perfume, deodorant, smoke, etc.
- Original tags have been removed
- Proof of purchase cannot be provided
- Caps have bent or damaged brims
- The item is not returned in its original condition
FINAL SALE / NON-RETURNABLE ITEMS
Coffee is final sale and cannot be returned.
Custom-cut tees are final sale and cannot be returned.